Your tech partner, always there for you.
Most small businesses don't need a full-time IT person — but they do need reliable tech support, and they definitely have repetitive tasks that eat hours every week. Out subscription plans are built just for that.
Our monthly subscription includes ongoing IT coverage — monitoring, support, security, and backups — plus automation builds that run in your business on a schedule.
If you only need us by the hour or by the project, see our standard small business services →
Is this right for me?
This is built for small businesses that:
- Have 1–10 employees and want a real tech partner, not a ticket queue
- Are tired of unexpected IT problems disrupting their day
- Have repetitive workflows they do manually — data entry, follow-ups, reporting, notifications
- Want ongoing support without signing a long-term contract
If you have 10+ employees, reach out to discuss custom options.
How it works
1. Choose your plan — based on team size and how much automation you need.
2. We set up your IT foundation — RMM agent, monitoring, backup verification, patch management.
3. We map your first automation — within the first 30 days, we scope and build your first workflow.
4. Ongoing — IT coverage continues, and each month we deliver your automation build.
No annual commitment or contracts, and cancel any time.
The plans
- Users coveredUp to 3
- Automation builds1 / month
- Max workflow6 interactions + 1 conditional
- Support channelsEmail + portal
- Support hoursBusiness hours (8am–6pm M–F)
- Response SLANext business day
- OnboardingBasic setup
- PlatformZapier / Make / n8n
- IT coverageRemote support, RMM, patching, antivirus, backup check
- Automation SLA30-day delivery guarantee
- Users coveredUp to 6
- Automation builds1 / month
- Max workflow10 interactions + 2 conditionals
- Support channelsEmail + portal + Slack
- Support hoursBusiness hours + async after-hours
- Response SLA4-hour response
- OnboardingDiscovery + process mapping
- PlatformZapier / Make / n8n + light custom expressions
- IT coverageRemote support, RMM, patching, antivirus, backup check
- Automation SLA30-day delivery guarantee
- Users coveredUp to 10
- Automation builds2 / month
- Max workflow14 interactions + 3 conditionals
- Support channelsAll channels + phone (P1/P2)
- Support hours7am–9pm M–F, async weekends
- Response SLA2-hour response
- OnboardingFull audit + roadmap + quarterly strategy session
- PlatformZapier / Make / n8n + custom code + AI steps
- IT coverageRemote support + dedicated async Slack channel
- Automation SLA30-day delivery guarantee
All plans include: remote support, security & remote monitoring, patch management, antivirus, backup verification, and basic network advice.
Not included: on-site support, hardware procurement, custom software development, or deep accounting software support. Note: on-site support is available on demand for local clients.
What counts as an automation build?
One build = one workflow, scoped before we start, delivered within 30 days. Examples of what we build:
- New lead from your website → added to your CRM + Slack notification + Mailchimp segment
- Invoice paid → CRM updated + customer receipt + team alert
- Voicemail → transcribed and DM'd to you in Slack
- Vendor invoice received → data extracted + logged to a spreadsheet + owner notified
- Daily digest → morning summary of the day's appointments and open tasks
- Follow-up on stalled deals — automated reminders you don't have to remember
- Data syncing between different systems (contingent on data transfer capability of each system / API availability)
- Data scraping and ingestion
Not included: custom apps, data migrations, ongoing post-launch optimization, or workflows requiring custom API work. However, these services are available on a per-project basis.
What our clients say
"Ben completely automated our onboarding sequence. New customers get a welcome email, a setup checklist, and a calendar invite — without me touching anything. I didn't realize how much time that was eating until it stopped."
"We used to spend two hours every Friday compiling a status report. Now it shows up in my inbox automatically. That alone is worth the subscription."